Shipping policy
Please allow 3 - 7 business days of processing and production time for your order to ship out.
Average shipping time is 2 – 15 business days
There are circumstances that are out of control (natural disasters, holidays, weather, etc) that may cause shipping postponements. While most packages will arrive on time, there may be circumstances and delays that our carriers may experience. For this reason, we do not guarantee the exact delivery time; the delivery issue is the responsibility of the shipping company.
You are able to cancel your order. You must cancel your order 24 hours after creating it for the cancellation to be applied if the item has not already shipped. All you need to do is send us an email to info@sodeliciousshop.com with the subject line "CANCEL".
If you have misspelled or auto-filled your address incorrectly, simply reply to your order confirmation email and give us the correct information. Notify us immediately via email. If the address is wrong, we can correct this within 24 hours.
We do ship every item with extra padding. Despite this, sometimes products arrive damaged due to mail service mistreatment.
If this happens to you, please contact us via email. Send us a picture of the damaged product with your order number.
Once received, we'll be happy to send out another free of charge.
If we still haven't managed to answer your question please feel free to contact us and we will do our best to reply within 24 hours :)